Q. Is shipping charges refundable?

Ans. On successful return of an item, the original shipping charges are refundable. However return shipping charges should be borne by the customer unless notified otherwise.

Q. Will someone come and collect the product from me?

Ans. We shall be arranging pickup from your location using our courier partners. If they have pickup service at your location, someone will come to your location and take back the item that you need to return. However, if your location is not serviceable by our courier partner, customer shall have to ship the item back to the address of the vendor which shall be provided by our support.